Information Systems
21087 Requisition #

Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.


We're looking for someone to join our team as a Telecom Billing Analyst who:

Tracks accounts, costs, and contractual agreements for all enterprise data and telecom circuits managed by the corporate office. Monitors for changes in pricing and contract renewal dates. Provides data for contract negotiation purposes.


Essential Functions:

  • Maintains relationships with vendor contacts in order to resolve complaints and to report the status of the relationship to senior management. Monitors vendor compliance with contractual obligations and measures performance based on company criteria.
  • Maintains data source that monitors pricing, charges, terms, and additional fees on all telecom and data circuits overseen and fiscally managed by corporate office.
  • Participates in the selection and implementation of IT supplier sourcing strategies to ensure high quality, on time delivery, and cost competitiveness. Solicits, receives and analyzes proposals, quotations, and tenders submissions and recommends selection of suppliers in accordance with corporate policies and legal compliance.
  • Maintains service level agreements with various end-user departments and enterprise business units. Assumes responsibility for problem assessment and resolution.
  • Tracks, trends, and reports financial data by circuit, site, and vendor. Provides necessary telecom expense data to leadership in a concise and timely manner. Analyzes existing methods and develops alternatives to increase operations and production efficiency.
  • Performs other job-related duties as assigned.


You'll be successful with the following qualifications:



  • Associate's / Technical Degree or equivalent combination of education/related experience: Required
  • Bachelor's Degree: Preferred


Work Experience: 

  • Three years technical experience: Preferred
  • Two years accounting or billing experience: Preferred
  • Three years telecommunications experience: Preferred

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