Substance Use Navigator - Full Time, Days, Emergency Department

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Clinical Support
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Southern California Region
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47340 Requisition #

Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.

 

We're looking for someone to join our team as a Substance Use Navigator who:

The navigator is an integral team member that assists patients with substance use disorders. Introduces substance use disorder patients to available programs and services, conducts brief assessments and schedules their appointments. Assists with access to other services, such as financial counseling, primary care, behavioral health services, social services and residential treatment facilities.

 

Essential Functions:

  • Communicates with staff daily to recruit patients and provide support to staff around Behavioral Health and MOUD: Monitors the Emergency Department and inpatient patient tracking systems to screen for eligible patients; checks-in with ED and inpatient clinicians and nursing staff to screen for eligible patients. Communicates and interacts with patients in a culturally competent and relatable way.
  • Identifies current primary care provider and behavioral health providers. Works to connects patient with existing MOUD treatment available at current primary care provider and/or behavioral health location when available, unless patient prefers an alternate MOUD treatment location. Identifies or provide options for a primary medical home if not secured. Develops positive working relationships with staff and community agencies. Maintains updated, in-depth knowledge of local and regional SUD treatment programs including capacity, insurance requirements, and additional services provided at local and regional programs (benefits assistance, housing assistance, mental health, primary care, etc.). Assesses and addresses any barriers to attending follow up appointments (transportation, contact phone number, availability for appointment reminders, shelter needs, etc.), establishes patients that may need a primary care doctor. Engages social services to assist with any of these issues as needed. Assists with navigating barriers to patients obtaining buprenorphine prescription from pharmacy (insurance status, copay expense, cost differences between formulations, etc.). Routinely assists patients by having the patient and/or pharmacist call from the pharmacy to sort out encountered insurance barriers in real time. Ability to use computer information systems, computer literacy, and knowledge of word processing. Collects data related to number of buprenorphine/methadone administrations, prescriptions, and referrals to care. Engages in trainings to enhance knowledge of MOUD. Performs other job-related duties as assigned.

 

You'll be successful with the following qualifications:

 

Education: 

  • High School Education/GED or equivalent: Preferred
  • Associate's/Technical Degree or equivalent combination of education/related experience: Preferred

 

Work Experience: 

  • Experience in Behavioral Health and Medication for Opioid Use Disorder (MOUD) and the role of MOUD in treatment and harm reduction: Preferred

 

Required Licenses/Certifications: 

  • Registered as an addiction specialist within 6 months of hire and completion within 5 years of registration: Required

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