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Revenue Cycle
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Pacific Northwest Region
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31686 Requisition #

Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.

 

We're looking for someone to join our team as a Lead RCI Validation Associate who:

Assists all users with systems process issues. Provides software training, service request (SR) ticket management, generates reports and processes requests for data. Provides guidance to assigned team, assigns resources, monitors work, develops and administers schedules, and oversees achievement of performance requirements. Assists with determining the methods and procedures on new assignments.

 

Essential Functions:

  • Communicates with department users and software experts. Provides guidance to staff within the latitude of established work area and policies. Works on assignments that are considerably difficult requiring judgment in resolving issues or in making recommendations. Works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use.
  • Guides and trains front-line users on CI-related issues.
  • Maintains the master list of SR numbers and monitors the enterprise list for duplicates.
  • Assists in orientation to RCI for all new employees.
  • Runs daily, weekly, and monthly RCI reports to support the financial reporting for the department.
  • Performs other job-related duties as assigned.

 

You'll be successful with the following qualifications:

 

Education: 

  • High School Education/GED or equivalent: Preferred
  • Associate's / Technical Degree or equivalent combination of education/related experience: Preferred

 

Work Experience: 

  • Five years technical experience: Preferred
  • Experience in a billing office environment using RCI software: Preferred
  • Previous super-user experience with RCI patient accounting: Preferred

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